In Section 1: Management, you learned that having policies and procedures promotes standardized practices that ultimately ensure safety, support staff member retention, and promote high-quality programming.
Directions: Use this sample table of contents to guide the development of your policies and procedures manual or handbook. You may decide to use all or some of the policies and procedures listed here, and you may decide to add policies and procedures specific to your program. Make sure your handbook is available in multiple formats (online and in print), at all of your locations, and in the languages spoken in your program.